An Error Occurred We're sorry, a server error occurred. Please wait a bit and try again

Keep getting this error. Am unable to up date.

An Error Occurred
We’re sorry, a server error occurred. Please wait a bit and try again.

Have your Feeds been working until recently, @yellowmustang47?

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://sheets.tillerhq.com/auth/login

Hey everyone,

I’m facing an issue with Autocat. When I try to open or run it on any PC other than the one where I initially installed Tiller, I get the same error message (An Error Occurred: We’re sorry, a server error occurred. Please wait a bit and try again). I suspect it might be a permission issue.

Has anyone else encountered this problem? Any ideas on how to troubleshoot or solve it?

Sorry to hear Autocat is not working, @rajgrover511. Can you clarify if you’re using Sheets or Excel?

Autocat is supported by our Customer Success team. I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/. They will get you up and running.