Chase to require 2FA for connections starting Oct 5th

News & Announcements
#1

Screen Shot 2020-09-29 at 3.58.02 PM
Screen Shot 2020-09-29 at 3.58.02 PM2306×314 271 KB

We’ve just been informed by our data provider, Yodlee, that JP Morgan Chase will start requiring all data aggregators to enforce multi-factor authentication (MFA) in order to pull banking data into financial applications.

If you have a Chase, Amazon Credit Card, or Chase Amazon Visa you will need to re-authenticate and answer additional security questions or prompts in order to keep your transaction and balance data flowing into your Tiller Money powered spreadsheets.

JPMC will introduce the MFA requirement to their consumer base in phases. The first phase will begin on October 5, 2020 for a portion of their consumers. JPMC expects to move their entire consumer base into this requirement by November 15, 2020.

We do not know the exact timing of this change for individual customers and our recommendation is to monitor your Chase accounts and regularly refresh them using the Console or the Tiller Money Feeds add-on > Connected Accounts section if available.

You may need to perform this step every day to keep your Chase data flowing.

We realize the manual refresh process that MFA introduces is inconvenient and we hope to transition to offering an Oauth based authentication method for Chase in the future, which would remove this manual step, but do not have an ETA on when that might be available.

Thanks for your patience and understanding.

Heather

Now supporting open banking connections for Chase
#2

wow. that sucks. i gave up my Capital One cards because of this, but the Chase cards pay too much cash back for me to abandon. oh well.

VERY cool of you to give us a heads up. Thankyou.

1 Like
#3

Ugh. Terrible news!

Same to both. I really wish these banks would give us better access to our data :sob:

#4

It’s coming!! I can’t share much more right now, but just hang tight for a bit longer :wink:

4 Likes
#5

Yes! A fix to this would be super helpful. My account has 4 Chase logins and 20 accounts between business and personal and a fair amount of travel.

#6

Yeah this is a bummer but understandable. Thanks for the heads up!

#7

@susandennis

There are always alternatives. Sounds like you are into cash back. Not sure if you are interested in travel hacking but here is a good primer.

I use a Fidelity VISA which pays 1.5% cash back on all purchases as long as the cash is redeemed into a Fidelity account. I move it into a Fidelity checking account and then move it to my main checking account at Etrade. You may already have Fidelity accounts. If not, they are free to establish. This year I am averaging $85 per month while last year it was $93 per month. $1,000 - $1,100 per year. A nice source of passive income. Cheers.

#8

Thanks! I am into cash back but my current golden ride is the Citi card that gives me 2% back on everything, with the Chase card that gives me 4% on groceries. And, of course, the Amazon Chase card that gives me 5% on Amazon purchases. I have a Capital One card that pays 4% on restaurants and entertaining but that’s been pretty useless this year. I do love my cash back income :slight_smile: I do not travel - especially now.

#9

@Blake

We also have a Fidelity Visa (Elan Financial) but ours pays 2% cash back when redeemed into a Fidelity account. It used to pay 1.5% a few years ago. Might be worth a call to them to see if you can get bumped up to 2%. We love our cash back cards - I have an income category for Rebates and I love watching it add up over the course of the year.

#10

@martha.rudkin

I must be on drugs…I do get 2%. It was 1.5% before Fidelity switched to Elan. Thanks.

#11

My Chase feed doesn’t work. I keep getting a message that there is a technical error. I re-authenticated it multiple times, I get an email acknowledgment from Chase that I’ve agreed to share my data with Tiller Money, and then every time I try and update it, it doesn’t work. In fact, in the Tiller console, “Error” is grayed out in the Chase box. Can you help? Thanks.

#12

Hi @Mark6262, one thing we’ve seen is that if you have joint/shared accounts or accounts that are “owned” by a different Chase login that you’re trying to select as part of this update process for open banking that can cause issues. You may want to try again and just make sure you’re only selecting accounts that the specific login you’re trying to update actually “owns”

Otherwise, if you haven’t already, please reach out directly to us via the Chat tool in the lower right corner of the Console at https://sheets.tillerhq.com/auth/google or the Tiller Money Feeds add-on and follow the bot prompts to get us the necessary info to troubleshoot the issue.

#13

The Chase connection has been working well now. Thanks Heather.

2 Likes