Debit card not showing up in list of cards downloaded

Hi, I have a chase checking acct. with a Visa Debit card on it. Is it normal for that to not show up on the list of Chase accounts?

Is that because the debit card is an “alter ego” of the checking account itself? What about the fact that the debit card may also be used as a credit card.

For institution connectivity & setup issues, @joek, I recommend you work directly with support. (@heather)

@joek,

If the debit card is tied to the checking account it would not show up as a separate item in the list of accounts for Chase.

I’m not sure how the “debit card may also be used as a credit card” scenario works in this instance.

Basically, if it doesn’t show up as a separate account when you log in directly to Chase it won’t show up as a separate account in Tiller.