Excel add-in error: related to MS Edge update?

Microsoft Excel
1

I went to update transactions this morning and the Excel add-in did not appear automatically, which was unusual. When I tried to add it again, I got the message that it couldn’t connect to the "“Office Store’ catalog server”. I am wondering if this may be related to an update of the MS Edge browser. Any advice is appreciated. Thank you.

2

Hi @amanborn59 Annette,

Welcome to Tiller.

I’m not aware of this error. It could just be a temporary internet hiccup. If it is still occurring then take a look at the information below.

In researching the error, I did find the following option in step 5 contained in the following link. You might give the direct link to the Microsoft Store a try.

Getting Started with Tiller for Microsoft Excel | Tiller Help Center)

  1. Install the Tiller Money Feeds add-in for Excel.

  2. Open My Add-ins from the Home ribbon in an Excel workbook

  3. Search for “Tiller” in the Store

  4. Click “Add” and the add-in will appear in your Data ribbon.

  5. Direct Install Link from Microsoft Store (if above steps don’t work)

Clint

3

Thank you very much! It did involve going to the MS Store, and then another step involved opening a new Tiller spreadsheet. I was nervous thinking I was going to have to start anew, but once in Excel it opened my saved worksheet and I was able to access the add-in. Still learning after 8 months of using!

Best,
Annette

1 Like
4

I’m having the same issue

5

I believe the Microsoft store was having an intermittent issue the other day. Were you able to use the add-in? If not, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/