Fidelity Investments Error

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1

I’m having an issue getting Fidelity to sync. I’ve had the account linked for a long time but it stopped updating yesterday. I do not see it listed on the Institution Outages list. I tried logging into Fidelity directly and had no issues. Two-factor is not turned on.

The error message is:

Problem Updating Account

We’re sorry, we couldn’t update your account because the Fidelity Investments site is having technical difficulties. Please try again later.

Reference : 412

2

Hi @charlotte,

Do you mind reaching out to support@tillerhq.com about this issue? All data feed issues are best handled/corrected via that official support channel.

Heather

3

@heather Will do. Thanks!

4

I too was having this same issue over the last few days. Blake