I hope you are in good health these days.
My wife and I share a Tiller account. I am the “owner” and she has accepted my invitation to have editor-level access to our account and Google sheet.
She can make changes manually to data in cells on the Transactions sheet and, I think, on the Transactions sheet. When she tries to use
Extensions/Tiller Money Feeds/AutoCat
Extensions/Tiller Money Feeds/AutoCat,
she gets a window asking her to sign in. A warning says “Your user was logged out of Tiller. Please log back in if you would like to continue to use Tiller.”
But she’s already signed in!
Just to be sure, she signs in again. She gets “You’re signed in!” and “Welcome!” So it does sign her in, apparently.
Buuuuut… Despite being verified as being signed in, the same things happen as before.
I’ve double-checked; she is definitely listed as an authorized sharer/user of this Google sheet.
We followed the steps suggested by the Tiller chat bot; it wasn’t successful. She still gets the prompt to “Sign in” or “You don’t have a tiller account”.
How do we fix this situation? Google sheets shows that she’s an authorized user at the editor level. Tiller allows her to sign in. So where’s the loophole?