To all community members and users,
I have decided to leave Tiller. I thought you should know. I have met many great users in this community and I will miss you all. I do not have a destination yet so I will be around until I find a landing spot. I will be less involved in the community so if you were wondering where I am, now you know.
The reason is customer support. I have been experiencing some issues this past week and I have not received the service that I expect and deserve. I have received both adequate and inadequate service in the past but I seem to remember the inadequate service the most. This past week I have experienced a lack of urgency, untimely communication, and lack of communication. I have expressed my concerns about these issues to Tiller since day one. However, over time, things seem to be getting worse rather than better.
This was a hard decision for me. Who knows what the future will hold or where I will land but I owe it to myself to look for something else because the service I am receiving now is unacceptable, intolerable, and way too stressful.
I see examples of my issues all though out the community.
Please continue this discussion as I hope we can all learn something from this.