heather
February 26, 2020, 3:07pm
1
Continuing the discussion from Known Services Issues & Outages :
As of 2/22/20 (and since 2/13) I’m experiencing the following issues:
At this time the “Linked Accounts” button in the Tiller Money Feeds add-on does not appear to do anything for me.
After going to my Tiller Account Summary at sheets.tillerhq.com , I refresh my accounts which need additional authentication. When I then go to my spreadsheet and click the “Update Sheets” button in the Tiller Money Feeds add-on, the buttons turn grey, and I get a message stating “Loading new balances & transactions” with dots bouncing left and right above it. This sits there and bounces the dots for…ever? I’ve not seen it finish since the issues last week.
When I go to Add-Ons → Tiller → Budget → Adjust Category, the From and To drop-downs say “Loading…”. After minutes of waiting, trying again, etc, they just keep saying loading.
Is there a way I can cause new transactions to update in my spreadsheet after refreshing my accounts which need additional authentication?
How can I adjust my rollover to No category as I’ve done in the past while the Adjust Category tool isn’t working?
Hi @Scott.t , I’ve started a new topic here for this issue because it’s not a service outage.
It sounds like, based on both of these, that you’re signed in to multiple Google Accounts in your browser. Try both of these from an incognito browser session.
If that works, I’d recommend creating a dedicated Google Chrome browser profile.
With profiles, you can keep all your Chrome info separate, like bookmarks, history, passwords, and other settings. Profiles are ideal when you want to: Share a computer with multiple people. Ke
Heather, you were correct. This was caused by being signed into multiple google accounts in the browser.
1 Like