Logging in Question

When I open the Tiller sidebar/add-on in order to log in I click on the login button and a window pops up in the middle of the screen. I click on my Google account and the login process starts.

In the past, the login window would close and I would be logged in. The information in the sidebar would populate and I would be ready to go. Now, I have to manually close the big window and the sidebar and re-launch the add-on.

Are others seeing the same situation? Or, is the main window closing on its own?

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Hi @dminches,

Thanks for letting us know. I’ve only seen this coming up a few other times. Some have reported that logging out of Excel (under the File > Account section) and then logging out of Google in the browsers (Edge, IE, everywhere) can help. We haven’t totally nailed down what causes this or how to fix it.

Heather

Thanks Heather. I was wondering if others were seeing it and if there are Excel users who are not.

I have been experiencing the same problem.

Thanks for sharing. I am glad that it isn’t only me.

Up until 6-8 months ago it was fine. Now it never works properly.

I’m experiencing the same issue.

I’m new to the excel version, but Tiller really seems to slow down my processing/calculations. Do not have any similar problems with my other spreadsheets, etc. and the file size is only 2.32mb. Anyone else experiencing similar problems?

Once you have a good number of transactions the spreadsheet takes a lot of time to recalculate. I put recalc on manual so it doesn’t slow everything down.

2 Likes

I’m experiencing this problem too. Thanks.