Hi, To avoid being charged automatically, I canceled my free trial but continued to use Tiller until the end of my trial period. The trial cancelled a few weeks ago & Im now ready to pay for the yearly subscription. I’m running into an issue. after I log into Tiller, I get the following error message
“There’s a problem with your subscription
Your subscription appears to be either missing, canceled, or past due. Please re-activate your subscription or update your payment method to continue”
When I click Manage subscription, I am taken back to the Free trial. I can enter my cc information, but the only option I have is to Start Trial?
I already had a month free trial so I’m a little confused why I cant reactivate? I have a month of data saved & don’t really want to start over.
Any suggestions? Thanks