I am having an issue specific to Safari on a Mac. When I go to log into my account (through my Google account) to update my bank account data, I click my account then the page reloads and I am asked to log in a second time. Upon the second click, I get an error message saying my account can not be accessed because I hit reload or something. I did clear out my cache/cookies and it happened again. Only after 2 attempts to clear my cache/cookies was I able to access my account. However, this happens roughly once a month. So, any support fix would be helpful.
That’s a drag, @blashley777. We will get it fixed.
I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://sheets.tillerhq.com/auth/login
1 Like