San diego county credit union not updating

san diego county credit union is no longer updating in excel. I’ve been manually downloading transactions but a more permanent solution is needed. I recently switched back to Excel from Google sheets after I lost my entire Google sheet. SDCCU was working nicely in Sheets. Not so much in Excel. I’ve reset all of the connections in Excel, all of my other account update OK. Any help would be appreciated

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at

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