"Secondary Description" used for transaction description

I have a couple accounts that are not grabbing the description for the transaction. Instead I get the secondary description which doesn’t have good information. Has anyone run into this? I have to go into my bank account and match it to transaction to confirm the useful description.

@craig - depending on the institution we may be able to work with our data provider to see if they can pull in the more helpful description.

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://sheets.tillerhq.com/auth/login