Transaction duplicates with BofA American Express transitioning to Visa card

I have a credit card from bank of america american express that transitioned to a bank of america visa cash rewards because it’s a transition, I suppose tiller or plaid double pulls the transactions. Now, I have double the transactions. Every transaction is double because I assume the new visa inherits the transactions from Amex.

Hi @zamland, sorry for the delayed reply here.

Are you still getting duplicate transactions from recent purchases or does it seem like it was just a historical overlap when the card was switched?

Does the BoA visa show up as a separate account on the Account Summary on the Tiller Console at in addition to the original? If so, you’ll want to unlink the original from the sheet to prevent more duplicates if somehow the feed is working for both instances.

If none of that helps and you’re still getting duplicates, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at