I have been unable to add my account from Lakeview Loan Servicing. It keeps getting stuck at the point where it claims it has sent a 2FA code to my phone, but the code never arrives. I am able to log in to their website (lakeviewloanservicing [dot] myloancare [dot] com) with no problems, including the 2FA step.
This problem has persisted for several weeks. There are no reported issues/outages and searching the forums has turned up nothing. Any help would be appreciated.