It’s a little bit lame but I did my best to update the returns/refunds workflow, @sdre & @sagor.
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A post was merged into an existing topic: Update on Importing Amazon Returns & Refunds into Google Sheets (May 2023)
Hi Randy - could you clarify how these amazon fresh purchases work? I’m assuming the reason to exclude would be because they are already showing up in someone’s bank account another way - is that correct? What would the description be if it doesn’t come through the bank as “amazon fresh”? Is it the same as whole foods? Just trying to decipher an upload I did for someone else and the totals are WAY off – the amazon upload has tens of thousands more in charges than the bank account shows are for Amazon and I think that these “panda” or amazon fresh charges maybe have something to do with it.
Speaking for myself, I had to manually add a bunch of Amazon transactions during the period when this wasn’t working. I modified the prices and item descriptions and didn’t do it the way you did it. So, in short, no, the de-duper just won’t work on my data. I guess I’m seconding the suggestion to make the time window more easily adjustable to only include the last X days or month or something. Due to the nature of the data, at this point, it’s virtually impossible to get anything later than four months ago.
Oh my, @kirsti.rehler. Personally, I had chosen to exclude the Amazon Fresh transactions because they were so voluminous and also because, as primarily grocery items, they seemed readily categorizable as “Groceries” en masse at the credit card transaction level (i.e. I don’t bother to try to itemize my Safeway purchases).
To be honest, while I think they are messy and suffocating to import, I didn’t anticipate and hadn’t seen them create problems in terms of data integrity. If you have some insights into why that happened, I would be interested to hear more.
I imagine the “panda01” transactions are showing up on the user’s credit card statements. I’m not certain how the payee would be captured— “Amazon Fresh” and “Whole Foods” seem like likely candidates.
We are all a little bit frustrated with the data quality and workflow eccentricities now that Amazon has significantly modified what they are sharing. You all have some great suggestions on how to improve this workflow. The CSV-tool had been a relatively-generic piece of code that had flags and mappings to work with many different CSV sources… and that had worked great with what Amazon was outputting. Unfortunately, their new format— especially the more limited set of fields, the unfiltered date range, the mass of Amazon Fresh transactions— really push at the margins of what is a viable general-purpose importer. Customizing the workflow for this new data set would certainly alleviate some of the frustrations. We will get to this but there are many prioritized product improvements that are currently more urgently earning the development team’s attention. Hopefully we can make this stopgap workflow work for us in the interim… or someone in the community can share something better… 
The new import is not working for me. It just keeps on loading and loading with the message: " Analyzing line items history…". I’ve tried it on 3 browsers. I deleted all activity except for June 1 forward so it’s not a huge file with a lot of transactions, just a month and a half worth. Has anyone else had this problem? Any idea how to fix it?
I JUST requested my data and will try (re)running the workflow when I have the data, @danielwe. (They have been known to abruptly change their output format in ways that breaks our tooling.)
Just tested it. Worked great. Amazon CSV contained 3.7k records and those were matched against 40k transactions in my Transactions sheet.
If it gets stuck on the “Analyzing screen” for more than 10 minutes that is almost definitely a crash. You might be able to find something helpful by opening up the developer pane in your browser and check for an error in the Console tab. I’m surprised you’re having an issue with a small file.
this happened to me as well. I removed the actual messages in the “Gift Message” cells; changed them all to “Not Available” and the import then worked.
Thanks for the update here!
@randy do you know if the default file type for the Amazon download is still a CSV? Is it possible it’s a JSON now?
Any tips for if a customer only has a JSON after following the steps?
I’m not aware of a JSON download type. If that is available, can someone send me the link?
(The CSV importer will definitely not work on a different file type.)
Chiming in here on the JSON question, I downloaded my info following the Tiller guide for Amazon but had a mix of CSV’s + JSON. Retail.OrderHistory.1 for me had a JSON file instead of CSV.
Hey @randy is there anyway you could share a template of what the CSV is supposed to look like for Retail.OrderHistory.1? I want to try to convert the JSON into the right CSV format but don’t know what the end result should look like.
I think that is kind of crazy, @danny. The format is so specific and fussy. I think you’ll have better luck with the Simple CSV Import Workflow. It’s like losing a key and then trying to create a 3D model of the key from a photo and hoping to open the door.
I just requested my Amazon data. I’ll take a peek at it when it finally arrives though Tiller is doing an offsite next week near Seattle… so it may be closer to the 20th that I can dig into it.
I’m relatively new to tiller from mint-- there was very little option to split up and appropriately categorize my amazon orders before so I have a lot of generic “household” or “discretionary” categories for amazon purchases in my legacy mint data. If I want to use this tool to import my amazon transactions will I need to go and delete the amazon transactions from my mint upload so as to not cause duplication issues?
Welcome, @Estaria. The two Amazon import workflows referenced— Simple CSV Import Workflow and the Import CSV Line Items workflow in TCS– are designed to create Amazon transactions at the line-item level. The latter created “order offsets” intended to wash out the existing credit card transactions. It can be a little confusing if you’re new to the workflow but we’ve done our best to document that functionality in the help doc.
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Is there any update on when returns will be added to the workflow?
It would be great if there were a youtube video about this amazon functionality
Did you try the Returns workflow, @rshahk?
I won’t be able to get to a video in the near future but if you let me know which part of the instructions are confusing, I can try to clarify…