New Members: Getting Started Guide

Welcome

Welcome to the Tiller Money Community! We’re glad you’re here.

The Tiller Money Community is a place to share and seek inspiration and guidance on using your Tiller Money-powered spreadsheets. Guidance comes from the Tiller Money team as well as knowledgeable and friendly community members - fellow Tiller Money enthusiasts.

About the Community

Use the community to get help, start a conversation, or share something you’ve built or your favorite workflow with Tiller Money. This community is also where we post news and announcements about products, keep you informed about known issues, and curate feature requests.

Getting help

Community vs Tiller’s support team

The Tiller Community is where support, conversation, and troubleshooting happens for templates, tools, and solutions installed via the Tiller Community Solutions add-on for Google Sheets.

The Tiller Support team is best suited to answer questions or troubleshoot issues about data feed and connection issues, the Foundation Template for Google Sheets, the Tiller Money Feeds add-on, Excel add-in and Tiller Foundation Template for Microsoft Excel, and billing or subscription inquiries. Please use the chat tool in the lower right corner of the Console (Sign in - Google Accounts) to contact the Tiller Support team directly.

Read more about Tiller’s support offerings on our official product Help Center here.

Search the community

If you have a question about anything related to Tiller we recommend first searching the community to see if someone has already asked the question. This saves time all around!

Create a topic

If you can’t find your question via search or you want to start a new discussion or share your workflow or creation, create a new topic. The community is organized around these categories.

Ask Anything

Need help or advice, but not sure where to ask? Ask anything here.

Discussion

Start a conversation with the community. Share your Tiller Money story, what inspires you, or chat about money.

Google Sheets

Ask for help, advice, or troubleshooting tips when you’re feeling stuck with Tiller-powered Google Sheets.

Google Sheets > Show & Tell

Share your solution, tool, or workflow for Tiller-powered Google Sheets.

Microsoft Excel

Ask for help, advice, or troubleshooting tips when you’re feeling stuck with Tiller-powered Excel workbooks.

Microsoft Excel > Show & Tell

Share your solution, tool, or workflow for Tiller-powered Excel workbooks.

News & Announcements

Latest updates, news, and announcements from the Tiller team.

Feature Requests

Have an idea for how to improve Tiller Money? Check out existing Feature Requests and vote or add your own.

Helping others

Mark as Solution

If you create a new topic and someone shares a solution that’s helpful to you, mark their reply as “Solution” so others can quickly find answers.


Be a Good Neighbor

When you’ve learned the ropes, spend some time in the community sharing solutions for others. If you see a topic and you have the answer or a suggestion, reply to the topic to help out your neighbors. You can earn the Good Neighbor badge this way, awarded by the Tiller Money team in recognition of your helpful contribution.

Sharing is caring

Spreadsheets are inherently flexible and collaborative. The Tiller Money team has been building spreadsheet templates for quite a while, but we’re curious to see how customers have solved financial riddles or accomplished their goals in their own sheets. If you have a workflow or solution that’s helpful to you, it’s probably helpful to others too! Create a new topic in the Show & Tell category to show off your work or idea.

Is it safe to use what someone has shared?

You should use at your own discretion and review before you use. Read more about that here.

Share the love

At the core of our Community is positive encouragement! If you read something and enjoy it, give the author a like by clicking :heart: on their post. This is also a key component to leveling up in the Community and earning super powers to be a more influential member.

Say Hello!

The Tiller Money Community is a safe space and we encourage you to learn about other members and introduce yourself as you’re getting started in the Community.

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