I am seeing several duplicated transactions in my account from the last few days. A helpful article on this site says to send Tiller info on those duplicated transactions, with the transaction IDs. But where do I send them? Is there an email address? Can’t find it. Thank you!!
Mark.S
December 10, 2024, 5:58pm
2
Here is guidance from Tiller, depending on if the duplicates have the same or unique Transaction IDs.
Just write to support@tillerhq.com directly and let them know you’re working with me on a duplicates issue possible related to the recent Google Sheets fill updates and send along a few pairs of transaction IDs for duplicates that you’re seeing fill into your spreadsheet.
@dmetiller , yes if the Transaction IDs are unique then this is a yodlee issue and you should write into the support via Chat from the Console and the team will troubleshoot those with you. Usually they clear up on their own within about a week so unless it’s been happening for more than a week and the most recent duplicates are in the last few days then maybe wait on reaching out as they’ll likely just tell you the same thing and ask you to wait
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