from my Mac, I’m signed into my Tiller console in Safari. I’m using Google Sheets.
I have Connected Accounts. From the Console, I am signed in and can see the accounts. However, from my Budget Google Sheet, I am unable to refresh the connected accounts.
When I go to Tiller Money Feeds, Connected Accounts, I’m stuck at “Fetching Linked Accounts…” and that never stops, no error messages, etc. Any ideas?
I have restarted, Closed Google, etc.
Have you tried doing the same in Chrome? or possibly another PC/mac?
I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/
I have the same issue, and opened a support chat 2 days ago, haven’t heard back
Google Sheets via ChromeOS/Chrome
UPDATE:
I did try other browsers, Chrome, Firefox. Nothing worked for 2 days.
Than suddenly the 3rd day, and each day since, it’s all working again. Working from Safari in fact, which is my preferred browser.
Other than many restarts I don’t know of anything that actually changed within my configuration. No updates, network changes, etc. But it works again, I’m happy.
thanks for the update, still not working here and still no contact from support
Hi @J_E_F_F it looks like you didn’t respond to our bot in time with your initial inquiry so your conversation was closed out. There are a few prompts you’ll have to answer in order for your message to get routed to our team, and if you don’t respond then our team won’t get your message.
I can see you’ve started another chat now, and our team will reply there shortly.