Error: Google Sheets "a server error occurred while reading from storage."

Hi Tiller community, has anyone had this issue before? I’m trying to create a third spreadsheet with Tiller — the first two don’t have this issue.

“We’re sorry, a server error occurred while reading from storage. Error code PERMISSION_DENIED.”

I have 75GB of free space in my Google Drive. I haven’t changed any settings (that I’m aware of) while using my other two spreadsheets.

Any feedback would be helpful, thanks!

Hi @rogerb,

Can you please make sure you’re not signed in to other Google Accounts in the browser? Try an incognito browser session or a dedicated Google Chrome profile.

Read more on how to set up a distinct browser profile in Google Chrome here: Share Chrome with others - Computer - Google Chrome Help

Let me know if that doesn’t help.

Heather

Actually, your screenshot helped me figure this out…

It has something to do with clicking the “Use” button.

If you just refresh the browser window and then go to the Add-ons menu and choose Tiller Money Feeds > Launch you’ll be able to link it and get started.

Thanks @heather! Refreshing the page and then going to Add-ons solved it.

I also signed out of a few accounts, but not all of them. I’ll try that first next time I run into any issue.