How to get debit card transactions to sync

Hi! I am new to tiller and this may be a dumb question but I don’t know how to get transactions from my checking account (debit card) to show up in transactions. This is so frustrating because I cannot seem to find this info anywhere, please send help(:

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://sheets.tillerhq.com/auth/login

There could be a handful of reasons (maybe your spreadsheet is broken, there’s an account connection error, or the sidebar has an error) and our support team can help diagnose what’s causing these missing transactions.