Newbie question

Hi. I"m new here and was able to set up a few of my bank accounts and categorize my google sheet. Everything was working well and then I added a few more bank accounts and now it’s having me start from scratch from google sheets. Does it not save the data each time. Plus it’s asking me to add the tiller extension and when I do so it shows it’s already been installed. When I open the google sheet it shows up empty so my data is not coming through. Any one have a step by step guide or any suggestions? Thanks.

It sounds like you may be opening new spreadsheets each time, not your initial sheet where you categorized and linked your accounts.

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at

We can dive in a bit and help you locate your spreadsheets associated with your subscription.