I was a long time Microsoft Money user before going to Quicken, and I never really did like the experience of Quicken after Money shut down. I had numerous issues with Quicken losing transactions, duplicating transactions, not supporting certain account types quite right (like spending from FSAs). So much of what I wanted to do felt like it was not supported or “hackey”. The final straw for me was an issue that cropped up last year in August when they changed the sync with Chase bank. Something they did caused a number of problems with duplicate and lost transactions, and the thread that was running on the support site kept getting updated once a week with “We’re still investigating…” for probably 6 months, to the point where the updates started to feel like an insult.
Going from Quicken, with effectively no customer support (every issue was basically “try starting a new file”) to TIller with its very customer-focused support team, was ultimately what got me to move. It’s a decision I do not regret.
I happily left Quicken a long time ago. Their Mac product was not on par with the Windows version.
But more importantly, I was limited to the reports Quicken provided. With spreadsheets, you can create reports customized the way you want OR use Tiller’s sheets OR find sheet templates in the community here that might meet your needs. With some spreadsheet knowledge, you can extend Tiller or community sheets for your own situation.
I’ve recently had to use Quicken to help a family member. And I’ve rediscovered why I hated Quicken. It doesn’t let me customize my reports like Tiller can. On some investment accounts, it forces a categorization that I can’t adjust and makes it harder to separate non-retirement from retirement dividend income. Quicken doesn’t always match both sides of a transaction correctly. I could go on and on with its shortcomings.
It is true that Tiller doesn’t provide the same Investment reporting as Quicken. But since Tiller uses Google Sheets (and Excel), you can combine Tiller with Google Sheets functions to manage your investment tracking.
Using the GOOGLEFINANCE() function, you can get current stock and 1 day-delayed mutual fund prices.
Even with the finance functions, what is truly needed is to be able to track holdings/shares of individual securities, lots purchased and sold to keep track of share balance, and to track the portfolio return. I’m looking into alternatives for that and into building my own spreadsheet, but unless Tiller pulls the number of shares with each transaction, I’m not sure that would be very helpful.