Can Tiller connect to Canadian banks and credit cards? Thanks
I believe Tiller only works with US banks at the moment.
Tiller will work with most Canadian banks.
Welcome to Tiller!
I have accounts at Desjardins Bank, one of the smaller Canadian credit unions doing business primarily in Quebec. I’ve had Tiller connected for several years
Tiller works as expected here, the experience being comparable to that of US banks. Occasional connection issues, hiccups when 2fa protocols change, etc.
To manage the currency difference, I keep a separate Tiller workbook for the CA accounts. I’ve added a sheet that logs the exchange rates for USD/CAD via a GoogleFinance function, and a column to the Transaction sheet that converts transaction values for comparative purposes.
I was never able to get a credit card issued in Canada, due to the lack of a social insurance number. Have you found otherwise?
Thanks! I am Canadian but have worked in US too, so have cards and accounts on both sides of border.
Does Vancity, a small BC credit union, appear on the list?
Its institution code is 809
Sometimes appears as “Vancouver City Savings Credit Union” or “Central 1 Credit Union”.
Wouldn’t be surprised if it isn’t. It sometimes doesn’t appear on Canadian bank/gov epay/direct debit lists.
Try searching for both or others in the supported institution list found within this link.
Impressive, Tiller has Vancity! Thanks 
Vancity (Personal)
Vancity (Visa Account)
Vancity Business Banking
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I have an account at VanCity (Personal) (which is what it is called now) which used to sync perfectly for quite a while.
Unfortunately, VanCity has not synced for over 3 months. According to Tiller, it’s not a high priority bank for Yodlee (Tiller’s integrator) I don’t like entering accounts manually, so I’ve pretty much given up on them. I now use YNAB, as their “restrictive” rules make perfect sense for me and work great for me. Envelope budgeting is something Tiller is pretty weak on. Incidentally, VanCity syncs perfectly for me using YNAB. I do miss the great spreadsheet I built with Google Sheets and Tiller, but the ease and reliability of YNAB is letting budgeting not be the focus of my life as it tends to be with finicky, complicated Google sheets and bank accounts that won’t sync.
I didn’t try VanCity (Personal) or Vancity Business Banking but the Vancity (Visa Account) connection worked fine and returned data as expected.
Well it was good while it lasted … Vancity (Visa Account) hasn’t updated for past 4 days for me.
My American Express Canada account also stopped updating 13 days ago.
It looks like Canada account connections are dead / dying?
Tiller support says:
Since this is a Canadian institution we’re unable to troubleshoot further and we’re not currently escalating issues to our data provider for Canadian institutions. You can read more about this recent change in our support policies on our Help Center here.
We recommend reviewing our Financial Connection Errors Troubleshooting Guide as it has some basic steps that might help, but beyond that we’re unable to provide additional assistance. We are adding an additional data provider in 2024, and if that provider proves more successful in Canada we may revisit our support for Canadian institutions.
If you would like to be updated with news and product updates about Canadian institutions, let us know and we’ll subscribe you to those email updates.
I have given up on Tiller for Canadian syncing, which means I’ll probably stop my subscription very soon. The Tiller sheets have been quite interesting and I have learned a lot from them. But the ability to sync is central to paying a yearly subscription. Tiller has been extremely slow in fixing this problem by adding more aggregator’s to their system. I think they are very short on resources these days. Frankly, their customer base is primarily USA accounts and Canadian’s make up a very small portion of their customer base. So not supporting Canadians so openly will probably not harm their profits at all. I had to move to YNAB (it does suit my budgeting methods) because their syncing is almost perfect for Canadian banks! I don’t have any trouble for ANY of my accounts, and haven’t for a while. Good Luck with Tiller.
Its been 2 weeks since I have been able to Sync to my CIBC accounts.
I am going to have to agree with you.
With YNAB, do they have an Excel add-in?
For me this was the main selling feature for Tiller
No, YNAB does not have an excel add-in, but they do have a VERY comprehensive API for you download data to a spreadsheet. I use Google sheets and use Javascript to extract my ynab transactions. I’m sure Excel could do the same with VB. Once the data is imported into sheets, I can manipulate it any way I want. I sync VanCity, CIBC, HomeTrust, and MBNA with YNAB and there are not many issues. They are all syncing right now. YNAB fixes sync issues quickly. But having said all of this, don’t give up on Tiller just yet. They are pretty close to having multiple aggregators and are VERY aware of their sync issues and how is can affect their business. Jim
Vancity (Personal) now works for me. I was able to connect about two weeks ago and it’s been able to sync when I manually initiate it.
Now if I could get the Vancity Visa connected I’d really have eyes on everything!
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Wow, that’s amazing. I periodically try to connect my VanCity Personal account and it never works. I’ll try again.
UPDATE: Nope! still getting a technical error. Too bad Tiller won’t support Canadian banks any more. So Tiller is still pretty much useless for me, except for the community templates.
