Debits showing as Credits


Anyone ever encountered an issue with debits showing as credits? Both Instacart and Circle K should be coming in as debits.

This is not universal across all transactions or even across all transactions for a particular account. The only thing consistent across the affected transactions that I’ve identified was they both posted on the same date (this time is was 2/22). This happened to me in the past once and I manually adjust the transactions. However, I’m curious how this could be intermittent.

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at during our office hours (M-F 8AM ET - 6PM ET)