Specific transactions not showing up (no filters on)

On two different sheets, I have noticed that certain deposits are not showing up on my transactions. Other deposits are listed, but not the specific ones that I would categorize as income.

To be sure, I started a new template, refreshed all accounts, ensured that filters were not on, and those specific transactions are still not showing up on the transactions sheet.

Any thoughts or suggestions for troubleshooting?

Hi @tiffdianezavala,

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://sheets.tillerhq.com/auth/google

They’re best equipped to help with situations like this.