Transactions are not Updating

I have had a lot going on in my life and I’ve not refreshed my spreadsheet in months. That’s bad enough but now the spreadsheet is not updating at all. Keep in mind that I had successfully been using the spreadsheet for months prior to this. I hit the ‘Fill’ button and it shows as completing (green check) The linked accounts are showing correctly and I have recently refreshed the account connections from the Tiller web page. I have attempted to re-fill the transactions within this spreadsheet, but nothing changes. I have even tried to start a new spreadsheet and it isn’t providing any newer transactions. And yes, I’ve checked that my subscription is active and paid up.

Anyone have any suggestions?

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/