Transactions are not Updating

I have had a lot going on in my life and I’ve not refreshed my spreadsheet in months. That’s bad enough but now the spreadsheet is not updating at all. Keep in mind that I had successfully been using the spreadsheet for months prior to this. I hit the ‘Fill’ button and it shows as completing (green check) The linked accounts are showing correctly and I have recently refreshed the account connections from the Tiller web page. I have attempted to re-fill the transactions within this spreadsheet, but nothing changes. I have even tried to start a new spreadsheet and it isn’t providing any newer transactions. And yes, I’ve checked that my subscription is active and paid up.

Anyone have any suggestions?

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I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/