Is anyone else using Tiller and banking with USAA having problems with their Visa credit card transactions not importing?
My checking and savings imports fine, just not my visa transactions and 99% of my purchases are on my visa so this is really frustrating. I have submitted a ticket with the Tiller chat but it has been weeks now and I’m not hearing anything back.
hi @adkisoncc sorry about the delay getting things working with the USAA credit card. We are still monitoring it with our data provider and recently asked for an update, but we have no news on this just yet. These things can take time and now that USAA is an open banking enabled institution it may require USAA make changes on their end, which can take extra time.
Thanks for your patience.
Yes I am having the same problem. USAA checking imports transactions, but not credit card.
What can we do to get the USAA credit card transactions manually in the mean time?
Any update to this? Same issue on my end. Pretty much all my expenses occur here so without a fix on the horizon the product isn’t very helpful. Thanks
it has now been over 6 weeks and I have not had any resolution on this. Tiller told me that most issues are resolved within 6 weeks. Disappointing and frustrating.
Sorry, @adkisoncc and @adamstelle… Our team stays after our data aggregator pretty hard but ultimately we are at the mercy of their tech team to resolve institution outages. We are working on longer-term product solutions to create more options when there are outages, but, in this case with USAA, we are at the mercy of Yodlee’s tech team to fix the issue.