Having issues adding a new Vanguard account: “technical issues”; other Vanguard accounts updated fine a few minutes ago. Is there an issue with Yodelee adding vanguard accounts? This is prior to 10 a.m. EST so shouldn’t be an issue from Vanguard end or am I mistaken?
Hi @robinroad Vanguard appears to be on the outages list currently. You can check in on the status of this issue and fix ETA on this dashboard: Institution Alerts - Google Sheets. Read more about what to expect during outages here.
We otherwise recommend trying to add your account again using an incognito browser session.
I tried adding Vanguard yesterday using the main Vanguard https://investor.vanguard.com/corporate-portal option and also got the:
Technical Error at Vanguard
We’re unable to connect your account at this time. Please try again later. If the issue persists reach out to our support team via chat at https://my.tillerhq.com
However, if I use the Vanguard Group (Quicken) https://investor.vanguard.com/home option - it works.
Here’s the Institution Alerts for Vanguard options at this time (both above options have alerts):
Visiting the Vanguard “corporate-portal” URL link in a web browser - it does not have a login link.
The Vanguard Group (Quicken) “home” URL does have a login link, which matches the URL I use to access Vanguard directly.
It does seem strange that the main Vanguard option doesn’t work though 