GAP Synchrony Transactions not Importing into Tiller

Anyone else having issues with Synchrony accounts not importing transactions? Mine stopped completely after 8/1/21. I still get the balance importing into Tiller, just not the transactions. I also get no errors in the Tiller Account Summary page. I’m also not seeing Synchrony in the Institution Outage Dashboard as of today’s date (8/22).

Any help that could be provided would be much appreciated!

Hi @ryanstraits !

I haven’t heard other reports of Gap Synchrony not pulling transactions. I’d recommend reaching out to our support team via chat and they can investigate more closely and reach out to our data provider if needed.

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Hi Heather, Ok will do, thanks!