How can I connect to an existing google sheet?

[motti.shaked]

Just started my trial and all works well with the foundation template.
However, I would like to fill transactions into an existing spreadsheet. In the console I only see an option to create a new spreadsheet, but not to link to a new one.

The closest help topic I could find is this, but it doesn’t explain how to link: /en/articles/3278735-connecting-your-existing-google-sheets-template-to-the-tiller-money-feeds-add-on

Am I missing something obvious?

[Mark.S]

From your existing spreadsheet, trying launching the Tiller Money Feeds extension. That should start the linking process.

[motti.shaked]

I already see it in the Extension menu, so I think it’s already launched, no? However, the only item I see in the menu is Help.

[Mark.S]

From an empty Google sheet, this is what I see:

After Launch, I see this:

[motti.shaked]

I also get this with a new spreadsheet, but not with the existing one.

[Mark.S]

What happens when you select Help?

[motti.shaked]

[Mark.S]

I would try going through the steps listed in this post:

Looking for the chat link

Thanks for letting us know about the behavior you’re running into. Usually this is due to some computer/network/browser specific setting/extension/config. Will you please review these suggestions? We recommend trying one a time to figure which one of them works. If you’re using a VPN, try logging off and then try logging into Tiller again. Whitelisting the site within your VPN settings may be an option, but we’ve definitely seen success with customers who simply log off the VPN completely. Tr…

[motti.shaked]

It’s working now, not sure how (I didn’t do anything).

[twalane]

hands free magic right there @motti.shaked !