I am a paying customer of Tiller and I was just informed by my accountant that the data that Tiller has been populating is inconsistent and incorrect. The issue is that many of the transactions that were downloaded are not in the correct debit or credit +/- format. Some are right. Some are wrong.
It’s clearly obvious when you spot check that an AMEX charge for gasoline was an increase in my AMEX liability to that credit card. However, there are some transactions that show this as a (-) and some without that as a (+). I have never received a refund for gasoline, so I know that this is not all correct. This is a real mess!
Was this a known issue? Is there a fix? I’m not able to re-download the transactions because I have 3500 records from last year and all were post edited in the category and note memo columns after download. Nor am I able to fix them because I do not know which were truly actual debits, charges or credits in not all, but most cases.