My bank account will not update. Timeout/security info issue?

I keep getting the below error. I’ve re-entered my credentials multiple times. It passes the security validation phase, and enters the “gathering account information” phase. It stays on that for a few minutes, then returns the error in the final screenshot. Is this truly a “security info” issue? I get no prompts to enter security info while it’s trying to run, so I have no idea what the failure to act message is about. Does anybody know what is going on here?

There’s currently an issue with that institution on the [Institution Alerts - Google Sheets](Institution outage dashboard)

Keep an eye on that, but also the tiller support would be better for institution outage issues.


Thanks! I didn’t have the link to that sheet. I have bookmarked it for next time.

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