Once again, I am having problems refreshing my feed from Capital One. I’m not getting the 2FA to refresh. Previously, I was getting texts from the bank, but today it isn’t working.
Anyone else in the same boat?
Once again, I am having problems refreshing my feed from Capital One. I’m not getting the 2FA to refresh. Previously, I was getting texts from the bank, but today it isn’t working.
Anyone else in the same boat?
Seem to be having an issue manually refreshing all of my accounts today.
@pcmccollum what is the experience you’re having while trying to manually refresh? Specific errors or what are you seeing there?
Not sure about Capital One @sandral18706 - generally these issues are temporary. If it’s been like that for more than a week I’d say it warrants reaching out to our support team via Chat, otherwise just give it some time
Hi Heather,
It was stuck on one of the refresh messages (I should have taken a screen shot, but didn’t). But now I’m getting “Bad Gateway” when I try to refresh. Same thing when I try to “Edit Credentials” beneath the Connection button.
@pcmccollum, can you try it again? I am not seeing that error anywhere I try to reproduce.
Odd, looks like everything is working now. Just a temporary issue I guess.
Thanks for checking, Heather!
So it has been a week, and I still can’t refresh. It says it’s doing it, but it is taking forever. Rather displeased about this as it seems to be a recurring issue.
I actually closed all of my Capital One accounts except the one credit card that pays me a boatload in cash back from restaurants and entertainment - neither of which I’m doing any of now… So I hadn’t refreshed it in months. I just did, after reading about your problems. I refreshed from the console (https://sheets.tillerhq.com/#) - I had to use ‘connection’ because ‘refresh’ said ‘not available’. After I got the texted code, it actually did refresh.
I hope yours gets fixed soon.