PayPal/Venmo transactions not showing up?

I’m trying out Tiller with Google Sheets. I added a bank account and everything seemed to go smoothly and I can see three months of transactions.

I then added PayPal and Venmo accounts, and while there were no errors during the process (and they show up in the list of linked accounts), Tiller has no populated the spreadsheet with any transactions from either account, nor do the accounts show up in the “Balances” tab. It’s been a bit over an hour since adding both accounts.

I’ve tried clicking the “Fill sheets” button, but that just tells me “No new transactions available” and “No new balances available”.

Am I missing a step? Will these only updated overnight?

Thanks!

@larsks You may just need to link the new account to your sheet.

  1. Open your Google Sheet
  2. Launch the Tiller Money Feeds add-on from the Add-ons menu at the top
  3. Click on “Connected Accounts”
  4. Select the account that’s missing by adding a check mark
  5. Click “Confirm” at the bottom of the sidebar

Let us know if those steps work

I’m actually having challenges with Venmo (though my PayPal works just fine).

For Venmo, I can connect the account in my Google Sheet. I even get the balance. But I don’t get any transactions. I’ve tried a second Sheet, as well as removing and adding my Venmo account (via browser).

Thanks in advance,
Kevin

1 Like

I am having the same issue. Venmo transactions have stopped populating since last September.

Latest for Venmo issue is here: Venmo not connecting again - #21 by heather