Reconcile transactions function stalls in the "Searching for unreconciled transactions in your Transactions sheet..." step

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1

I hope you are well and in good spirits today.

Well, let’s see. I’m using Google sheets with the Tiller template/system. I manually enter almost all my transactions and then once in a while I run the “Fill sheets” transaction-downloading function.
Using Macbook Air running Sonoma (OS 14…6.1).

When I run the “Fill sheets” function thing, it stalls in the “Searching for unreconciled transactions…” step; the animation keeps bubbling back and forth, and I’ve left it to run for an hour and it never gets anywhere.

Perhaps I need to update something. But what would that be?

Thank you.

2

I recommend closing your spreadsheet and re-opening it. I would also try signing out of Tiller Money Feeds Extensions - Tiller Money Feeds - Sign Out). It will prompt you to sign back in again.

3

Thank you.
I did Tiller Money Feeds Extensions - Tiller Money Feeds - Sign Out but it did not prompt me to sign in again when I re-opened the Google sheet; it just opened up as if I had not logged out.
So I closed the sheet and then went to tiller.hq and logged out from there, and then upon opening the sheet it did prompt me to log in.
None of this seems to have resolved the problem. I’m running Reconcile Transactions and it’s just bing-bonging back and forth, not coming up with any unreconciled transactions.
What’s the next trouble-shooting step?
Greg

4

Your OS is a bit behind. Can you please update your computer and browser to the most recent versions? We also recommend that you use Google Chrome.