Hi, My Tiller Google Sheets workbook seems like it’s ground to a halt, and I have a feeling I’ve screwed something up. Can anyone walk me through how to cancel updating my existing workbook, create a new TMF workbook, get that one updating, and then how to manually copy the data from the trashactions sheet in my old workbook to the new TMF workbook. Thanks
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If you haven’t already, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/ This is something we can definitely help you with!
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In Tiller Community Solutions, there is a Migration Helper! Go to Tools, Utilities, and then Migration Helper. I make a new sheet every year and this really speeds up the process.
Here’s a link to the documentation with more details: Docs: Migration Helper
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If your spreadsheet broke abruptly, @kgoodman16, due to a change, I’d recommend restoring the whole spreadsheet prior to the breaking change. If it “ground to a halt” because it became bloated, then I agree starting over is a better path forward.