U.S. Bank Now Supports Open Banking for Tiller Customers

Is there any update on this? To help debug, here is what happens to me…

From the Tiller Console, I go to my US Bank account and chose “Edit Credentials”, which brings up…

I choose “Continue”, which takes me to US Bank Logon. I log into my US Bank Account, which tales me to…

I choose “Authorize”…

I choose the accounts I want to link (I have chosen some and all and the results are the same) and hit “Submit and Close”, which then gives me this encouraging screen…

This gets done and I’m back to this in the Tiller Console…

So optimistically, I hit “Refresh”, which takes me back to…

which then returns…

The balances it shows are correct, which looks promising. I hit “Save and Close”, but still, nothing’s been refreshed…

Not only does it say “unknown refresh date”, but there are no new transactions or balances loaded into my Tiller sheet.

Please work to fix this. It’s now been 8 months since the US Bank connection has not worked.

Hi @Cowboy13 - thanks for these details. We are reaching out to our data provider frequently to check in on the status of the fix.

What’s the latest update? Do you know if someone is actually working to fix this?

Yes, our data provider is 100% working on this issue. We’ve had some customers reporting it’s working for them again, that were experiencing issues after this open banking connection went live. Can you try it again?

Wow, it just worked for me; first time since mid January.

Hopefully it stays on line this time!

Thank you.

2 Likes

Glad to hear it! Hopefully it’s working for others as well.