Unable to Add Sheet error adding Transaction Tracker solution

I get the below error message when attempting to add the Transaction Tracker for Google Sheets solution from Tiller Community Solutions.

Despite the message, I do get a new Copy of Transaction Tracker sheet that appears functional.

Not sure what needs to get fixed here? Something I should be concerned about?

:hushed:
Unable to Add Sheet
The add-on could add the requested sheet or its dependencies.
The process failed with message: “Service Spreadsheets failed while accessing document with id#”
Resolve the issue and then try again.

I can report that I did get a similar error when loading this from the Tiller Community Solutions a month or two ago, so you’re not the only one. I noticed the same behavior that the sheet did get copied in despite the wording of the error message. I’ve been using it frequently and it has been working fine for me so far. Good idea in reporting it so maybe someone at Tiller can double-check it so that it doesn’t cause any confusion.

I also had a similar issue a few months ago as well. I worked through some troubleshooting with Randy but was unable to figure out completely an issue at that time.

Got the same error trying to add the sheet, but it did install despite the error. (Had to arrow to the right to see the new tab.)

The error:
# Unable to Add Sheet

The add-on could not add the requested sheet or its dependencies.

The process failed with message: "Service Spreadsheets failed while accessing document with id 1n..."

Resolve the issue and then try again.

Perhaps it has something to do with the Community Solutions logo not loading?
image

It’s 2024-04-11 and I’m getting this error too.

Not sure @rhowell where that logo is in the context of the tab/sheet, but since the sheet can’t be added, l’m not able to verify.

//Shawn

Are you sure the sheet wasn’t loaded despite the error? Try scrolling through your tabs to the end (all the way to the right).

I get this error message when trying to add Transaction Tracker. I’ve tried restarting my Mac. Same error.
image

Hi @chuckkeil46 this was encountered by a few other customers as well but should have since been resolved. Can you try installing it again? Let us know how it goes.

I installed it yesterday. Thx for the fix.
C

It still fails for me with the OP message.

Screenshot - 20240709_170052