This morning I had an email from Tiller saying that autorun fill hadn’t been run in the last 7 days. I run it every day. Then I tried to fill my sheet today and got the message in the subject line. I was logged in to tiller, or at least I wasn’t prompted to login. I did login via browser to tillerhq.com and refreshed my connections to try to troubleshoot but nothing changed.
Any idea what is going on?
There is a process lockout that stops two Feeds updates from running at once to prevent data loss. As the message states, if one process crashes, the lockout should expire after 25 minutes.
There are a few ways you can get into this state (e.g. starting updates in two spreadsheets) but the issue should resolve after 25 minutes.
Have you tried again?
I did and it worked after a period. What about that strange email that said I hadn’t filled my sheets in 7 days? Getting that at the same time as the other error made me think they were related.
They aren’t related. One is driven by either not opening the add-on and clicking Fill or not having Auto Fill enabled. The other is caused by somehow running two fills at once in the same sheet (or possibly having a fill crash).
The email is weird since I update daily. I just got another one. Oh well, it seems harmless.
Hi @kingsdotter - Auto Fill is a setting in Tiller Money Feeds and is completely independent of the manual fill you’re doing daily.
If you’re getting an email indicating it hasn’t run in the last 7 days it likely means that at some point you had it turned on and then it got toggled off and you need to toggle it back on if you want it to Auto Fill. Or you can just toggle it on and then toggle it back off to stop receiving those reminder emails.
There was a time when the add-on used to log you out after about 28 days, we’ve extended that to 90 days now. Previously, when you were logged out it would turn off the Auto Fill (but the flag in our messaging system didn’t get toggled to “off”) so you had to toggle it back on in order for the Auto Fill to resume.
Now the Auto Fill will stay toggled on even if you get logged out, but you do have to log back in after 90 days in order for it to resume automatically filling.
Hope that helps!
Heather
