Hello,
I wonder if anyone has experienced running into a blank sidebar when launching the Tiller extension in Google Sheets. I am a new user but can’t overcome the obstacle of launching it. I’ve been logging in and out a few times, clearing the cache, rebooting Chrome, reinstalling the extension, and uninstalling the Ad Block extension. Still, it only gives me a blank sidebar when launching. Please help.
Hi @Aurelius,
Welcome to Tiller Money. I’m sorry it is getting off to a frustrating start.
Have you verified that you have the latest version of Chrome?
Also, below is a thread you might read through to see if it triggers anything you might have missed.
Clint
Make sure you aren’t using a VPN or similar. The templates on Tiller Money Feeds do not work when I use a VPN. It also doesn’t work when I use a computer at my job but I have no issues using my home PC although the templates are slow. The Feeds itself seems to work regardless but it may be an issue.
If the above don’t help, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/ we can help you troubleshoot any issues with the Tiller Money Feeds add-on.
