I believe there may be a bug with how transactions are handled from Fidelity Investments brokerage accounts. After observing my own feed for a number of months, it appears that whenever a transaction occurs on a stock market holiday, Fidelity posts a pending transaction. Then, the final transaction is posted on the next business day.
The apparently pending transaction and the final posted transaction, which occur on different dates, both come through the feed, resulting in duplicate transactions but with different dates.
If you go back and look at the detail on the Fidelity side, there is only one transaction at any given time— either the pending or the final—depending on whether you check during the weekend/holiday or business hours.
Is this something which could be addressed with Yodlee and/or Fidelity? It can become difficult to match up transactions, particularly if one is using the Fidelity debit card in addition, often for the same transaction amounts, and especially if using overdraft protection to feed funds from an investment to cash management account.
I’d recommend reaching out to our support team via the chat tool on the Console at https://sheets.tillerhq.com/auth/google on this one. It’s not something we can troubleshoot here in the community. Pending > Posted duplicates do happen sometimes, but since this is investment account activity, I’m not sure if that’s different.
Hi @agentxyz, I’m not sure honestly. I’d need to know more about the specific duplicates you’re seeing. Are they actual duplicates or just the way the data feed works with investment accounts and buys/sells/reinvestments? If this is just a complaint with the way the data feed works but if you need help with a data feed issue please reach out to the support team via chat.
This happens on an ongoing basis with Fidelity transactions. It’s not consistent, but it’s frequent. In my case, I have seen it primarily with internal transfers, as opposed to buy/sell orders. It appears to be an issue with Fidelity, I have not seen it with any other brokerage, bank, or other vendor. Typically, there will be a single credit on one account and two debits from the other account, even though there is really just one credit and one debit. This happens in my own account as well as for another of your customers whose account I manage.
but if you need help with a data feed issue please reach out to the support team via chat.