Navient isn’t updating on the “Balance” or “Balance History” sheets. Already tried updating log-in. Other accounts load fine. Is there something that might be stopping the balances from loading?
Hi @harlemDonDada,
Can you please double check that the accounts are linked to the sheet where you’re expecting to see them? Add-ons > Tiller Money Feeds > Linked Accounts
You can also always reach out to support@tillerhq.com about these types of data feed issues.
Heather
Is Navient completely broken for anyone else? I haven’t had it working for over 2 months.
It’s not currently on our Outage list. Do you mind writing in to support@tillerhq.com about this issue, we’ll be able to more efficiently assist you in getting this resolved.
Thanks!
Heather