Navient balances not updating

Navient isn’t updating on the “Balance” or “Balance History” sheets. Already tried updating log-in. Other accounts load fine. Is there something that might be stopping the balances from loading?

Hi @harlemDonDada,

Can you please double check that the accounts are linked to the sheet where you’re expecting to see them? Add-ons > Tiller Money Feeds > Linked Accounts

You can also always reach out to about these types of data feed issues.


Is Navient completely broken for anyone else? I haven’t had it working for over 2 months.

It’s not currently on our Outage list. Do you mind writing in to about this issue, we’ll be able to more efficiently assist you in getting this resolved.