Our data provider, Yodlee, is aware of an issue where some customers cannot add or refresh accounts within Tiller. You may be experiencing this issue if you try refreshing or adding an institution on the Tiller Console and the modal that opens hangs on “retrieving security information” or “verifying login information” or something else and eventually just times out.
This is a Yodlee specific issue affecting many of their customers, not just Tiller, and they are working on it.
We’ll offer an update here when we receive notification that things are working normally again.
Thanks for your patience!