Tiller Add-on sidebars not loading

@jpfieber @susandennis @sruy.mv with your Google Sheet open, can you try opening the developer tools in the browser (from the … in the upper right then More tools), then right click on the refresh button and choose “Empty cache and hard reload” the completely quit the browser and re-open it and try launching the add-on. I just did this and it finally loaded the sidebar for me in Edge.


2 Likes

In Windows Edge, I found “Developer Tools” under “More Tools” in the three dot menu. Doing as you suggested DID WORK, the plugin ran successfully (“Fill Sheets”) and grabbed balances for a couple of my accounts.

Community addon sidebar did not load today in Chrome. Updated to version 119.0.6045.200 of Chrome this morning. Still did not load. However, I pulled everything up in Firefox without any trouble.

Clearing the cache and refreshing like in the email seemed to fix the issue in Chrome for me. It updated as I would expect. I will watch for a few days and if the balances seem to not update I will open a new ticket.

Thanks again,

Rick

@royboybaum you’d need to do the same steps to clear cache/reload noted here: Tiller Add-on sidebars not loading - #21 by heather

chrome on chromebook - sidebar loaded like yesteryear and sheets filling now. thanks

That did the trick. Thank you!

Chrome user on Windows. Also not working. Tiller Money Feeds and Tiller Community try to launch and just blank. Yesterday and today.

@dennis.j.buser did you try the steps described here to clear the cache and reload? Tiller Add-on sidebars not loading - #21 by heather

1 Like

Empty cache and hard refresh complete and we are back online. Thanks!

I’m a chrome user, and it’s still not working this AM. OCH - cleared cache and all is well again!

Last reply here, please see marked solution above about clearing cache & hard reload steps. Thanks!

1 Like