Two spreadsheets with different accounts (same bank) not syncing

I created my 2024 spreadsheet and linked two of our three bank accounts to it. Money Feed brought in transactions just fine. Closed the sheet. Created a second spreadsheet and linked our third bank account to it. (Same bank; same login credentials; but definitely three different account numbers) Money Feed brought in transactions. Closed the sheet.

Next morning the console only shows one account, our 3rd bank account. Our two primary accounts are no longer listed on the console and (obviously) our main 2024 spreadsheet isn’t pulling in any transactions.

How do I fix this? I’m asking because I’ve already broken two spreadsheets trying to fix other problems. I’m really anxious to just use the sheets I created.

It sounds like you did everything correctly, @samstage49, and this isn’t the way the linked accounts are supposed to behave. For issues like this, you should definitely reach out to our excellent support team via the chat window in the lower right corner of the Console at Have you done this yet?