Hello. New Tiller user here. I’m having trouble getting Capital One to download transactions. This is the response I received from them today:
Unable to Link with Open Banking
We are unable to link your account because the flow at the bank site was incomplete. Please try again later.
Anyone know what is going on?
Tiller has a spreadsheet they use and update of all known outages. You can read the article here that has an integrated spreadsheet and also a link to it in google sheets.
They keep this pretty well updated I’ve noticed.
Hope this helps.
Yes, I saw that yesterday the first time I tried to download. Today I was able to get to 2FA part before Cap One kicked me off.
The reason I asked was because I’m knew here and want to know if this is a frequent problem. Can you do a manual download?
So sorry you are having issues. I’ve had a Cap One bank account and credit card on Tiller for a couple of years now with no issues. Hope yours gets solved soon.
Thanks. Perhaps it will work tomorrow.
And it’s noting compared to my inability to get the category tracker to work.
Guess I need some fundamental training in Excel before using this system.
Too bad, it was highly recommended and looked good.
And now I seem to be in right area but I’m getting:
“Securely transferring you from
Tiller To Capital One…”
With a spinning circle.
It’s been spinning for the past five minutes.
I use Firefox as a browser. I attempted to add Capital One using other browsers. I used Edge and Chrome, both took me to an area of Capital One for authorization. Hooray!
At which point, Capital One informed me that none of my accounts were authorized.
WTF?
This what I get from Capital One:
“Which accounts do you want to share data from?
You have no eligible accounts available to share”
Woot! It works with Brave! All Capital One accounts downloaded! Now where did they go?
Arg! It’s not showing any of my Capital One accounts in the Tiller Money feed.
Figured it out! You have to manually link them in the spreadsheet setting.
Hi @timothylmayer - sorry for your troubles here getting Cap One working. Interesting that Brave browser was the key, I hadn’t heard that before. When using Excel there is a little vertical … in the add-in that you can use to link more accounts to the spreadsheet, or yes you can do it right from the Tiller Console too.
I’m having a similar issue with Capital One. Everything’s been fine for 2+ years, then I notice that my C1 last refreshed 5 days ago. I click refresh, log in again, and now the popup says " You have no eligible accounts available to share ". I’ve tried different browsers. Also logged into C1 site and de-authorized tiller in hopes of refreshing but nothing works.
Hmm. Credit cards or banking? I have a few different credit cards with C1, and they all seem to be working unproblematically. I don’t do any other type of banking with them. . .
This is for a Credit card
Strange. You might need to reach out to customer support for this one. As I said, C1 credit cards seem to be working fine for me. [Knock on wood.]
Magically started working again today
@TillerUser123 Glad that resolved at the time. But please do not hesitate to reach out to support next time by sending a new message using the blue chat widget in the lower right corner of your Console at https://my.tillerhq.com
